Improving Customer Experiences with Tyres4U, Exclusive Tyre Distributors and Dynamic Wheel Co

We are thrilled to announce that we are making it easier for our customers to do business with us. As the proud, soon to be, distributors of Dunlop tyres, Tyres4U, Dynamic Wheel Co and Exclusive Tyre Distributors (ETD) will operate as parts of a new single wholesale Company, adopting the name of the current parent company National Tyre & Wheel Pty Limited. The parent company will be changing its name.

Tyres4U, ETD and Dynamic will continue to operate as separate business divisions of NTAW, with their own sales and marketing teams continuing existing business models. Putting them into one Company means that, whether our customers hold an account with Tyres4U, Dynamic or ETD, it will be easier for them to purchase Dunlop.

Our plan is to have this change take affect for ETD and Tyres4U from 2 April 2024, our first day as the new Dunlop supplier.  Access to Dunlop via Dynamic Wheel Co. will be available from 1 July 2024.

We are honoured to be responsible for supplying our customers such an iconic brand, with its rich Australian heritage and we look forward to teaming up with them to build on Dunlop’s premium tyre status.

Benefits of the new structure:

  1. A single operating account to access our product range (including Dunlop) from Tyres4U, ETD from 2 April 2024, and Dynamic Wheel Co products from 1 July 2024.
  2. A single Web Order Portal and Costar-to-Costar access for all the particular customer’s approved brands.
  3. A new single Username and Password for the new Web Order Portal
  4. Continuing access to tyre and wheel expertise from separate ETD, Tyres4U and Dynamic Contact Centres, along with existing, experienced Dunlop Contact Centre personnel and an enhanced capacity to deal with all NTAW related product needs in one call.
  5. Continuing expert service from existing specialist Account Managers from each of ETD, Tyres4U and Dynamic, including a specialist Dunlop sales team joining us in the lead-up to 2 April.
  6. Simplified freight arrangements.
  7. Improved customer service levels as single orders deliver more efficient picking and delivery outcomes.

At the same time as these benefits become available, our customers will continue to enjoy all of the existing benefits presently received as a customer of any, or all, of ETD, Tyres4U and Dynamic.

We look forward to making this exciting change, and welcoming Dunlop into the fold.